Signing in to Transcript

Transcript has no passwords. You sign in with your work email and a six-digit code, so there is nothing to remember and nothing to reset.

How to sign in

1. Go to transcript.lightbloom.ai and click Sign in.
2. Enter your work email address. Use the same address your company invitation was sent to.
3. Check your inbox for an email containing a six-digit code.
4. Type or copy the code into the window and you are in.

Once you are in, you stay signed in on that browser. You only need a code again if you sign out, use a different device, or your session expires.

The code email did not arrive

• Check your spam or junk folder. Sign-in emails occasionally land there the first time.
• Check you typed your work email correctly. The code only goes to the address registered by your company.
• Wait a minute and try again. You can request a new code from the sign-in screen.
• Still nothing? Your email address may not be registered yet. Contact the person running the review at your company and ask them to check your account, or email help@lightbloom.ai and we will sort it out.

The code did not work

Codes expire quickly for security. If yours is rejected, go back to the sign-in screen and request a fresh one. Always use the newest code, since requesting a new one cancels the old one.

Signing out

Click your avatar at the bottom of the sidebar and choose Sign out. On a shared computer, always sign out when you are done.

Signed out unexpectedly?

Sessions occasionally expire for security. This is normal. Sign back in with a new code and your conversation will be exactly where you left it. Nothing is ever lost when you are signed out.